Refund policy

Refund & Return Policy (United States, Canada & Central America)

Last updated: 2/22/26

This Refund & Return Policy applies to customers located in the United States, Canada, and countries within Central America. By placing an order, you agree to the terms outlined below to the fullest extent permitted by applicable consumer protection laws.

All Sales Final — No Returns

All sales are final. We do not accept returns under any circumstances, except where required by applicable law.

No items qualify for return and products are not eligible to be sent back unless mandatory consumer protection laws require otherwise.

No Refunds

We do not offer refunds of any kind, except where required by applicable law in the United States, Canada, or applicable Central American consumer protection regulations.

This includes, but is not limited to:

Change of mind
Incorrect selection by the customer
Shipping or delivery delays
Dissatisfaction with the product

All purchases are final once an order is placed.

Damaged Items & Shipping Liability

We do not handle packaging and are not responsible for damage that may occur during transit to the extent permitted by applicable law.

Customers may contact us if an item arrives damaged so we can review the situation. Remedies, if any, will be provided only where required by law.

Order Cancellation

Orders cannot be canceled once placed, except where cancellation rights are required by applicable law.

Please review your order carefully before completing your purchase.

Lost Packages

If your package is lost, you must contact us within 14 days of the expected delivery date.

Requests submitted after this timeframe may not be reviewed, except where required by applicable law.

Exchanges

We do not allow exchanges. All purchases are final unless an exchange is required by applicable consumer protection laws.

Shipping & Processing Times

Shipping and processing times may vary based on destination, supplier processing, customs, logistics providers, and other factors outside our control.

Processing and delivery may take longer than expected. By purchasing from our store, you acknowledge and accept these potential delays.

Compliance With Consumer Protection Laws

Nothing in this policy limits any mandatory rights provided under applicable consumer protection laws in the United States, Canada, or Central America. Where such laws require a remedy, those rights will apply.

Agreement

By placing an order on our store, you acknowledge that you have read and agreed to this Refund & Return Policy and understand that all sales are final except where prohibited by law.